FAQ

What is your processing time?

All orders ship within 3-4 business days.

How long will my order take to arrive?

We only offer ground shipping at this time. Standard shipping typically takes 3-5 business days. If you need your item sooner send us an email. 

What carrier do you use?

All items are shipped via USPS.

How does your sizing work?

All of our headbands start at 6 months and works for most toddlers and young children.  Our headbands are soft and made to stretch accommodating a growing child.

What is your return Policy?

At this time all sales are final. 

How accurate is the color display?

We did our best to capture the true color of our pieces. However, please be mindful computer monitors can display colors different from what they actually are.

Do you guys offer wholesale?

Yes! We do offer the option to carry our merchandise in your boutique. Please email all inquiries to [email protected]

What are your care instructions?

Hand wash item in warm water with a mild laundry detergent. Allow item to air dry completely before use.

*Don't see your question? Email us at info@gisellefrancois. We are happy to answer any of your questions. Allow us 24 hours to reply.